Shipping Policy

1. Introduction:

This Shipping Policy governs the shipment of products by Isaac's Embroidering Excellence using the United States Postal Service (USPS). Please read this policy carefully to understand our shipping procedures, timelines, and terms.

​

2. Shipping Methods and Delivery Times:

• Standard Shipping: Orders shipped via USPS Standard Shipping typically have an estimated delivery time of [X to Y] business days from the date of dispatch, depending on the destination.

• Expedited Shipping: For customers who require faster delivery, we offer USPS Expedited Shipping with an estimated delivery time of [X] business days from the date of dispatch. Additional charges will apply for this service.

​

3. Order Processing Time:

• All orders are processed within [Z] business days (excluding weekends and holidays) after receiving full payment and confirmation of order details. Please note that personalized or custom orders may require additional processing time.

​

4. Shipment Confirmation and Tracking:

• Once your order is dispatched, you will receive a shipment confirmation email containing your USPS tracking number. This tracking number allows you to monitor the status and delivery progress of your package through the USPS website or app.

​

5. Shipping Rates:

• Shipping rates are calculated based on the weight of the package, destination address, and selected shipping method. During the checkout process, customers will have the opportunity to view shipping costs before completing their purchase.

​

6. Shipping Restrictions:

• Isaac's Embroidering Excellence currently ships orders within the United States using USPS services. We do not offer international shipping or deliver to P.O. Box addresses at this time.

​

7. Lost or Damaged Packages:

• Isaac's Embroidering Excellence is not responsible for lost, stolen, or damaged packages once they have been dispatched and scanned by USPS. However, if you encounter any issues with your delivery, please contact us, and we will assist you in filing a claim with USPS or exploring alternative solutions.

​

8. Address Accuracy:

• Customers are responsible for providing accurate and complete shipping information. Please double-check your shipping address during the checkout process. Isaac's Embroidering Excellence will not be liable for any delays or additional costs incurred due to incorrect or incomplete address details provided by the customer.

​

9. Changes to Shipping Policy:

• Isaac's Embroidering Excellence reserves the right to modify, amend, or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

​

10. Contact Information:

For questions, concerns, or additional information regarding our Shipping Policy, please contact:

Isaac's Embroidering Excellence
Address: 4153 Bridge Hampton Dr. Saint Charles MO, 63304
Email: [email@email.com]
Phone: (636) 627-1340