top of page

Terms & Conditions

A legal disclaimer

1. Introduction:

These Terms & Conditions ("Terms") govern the use of services provided by Isaac's Embroidering Excellence. By engaging with our services, you ("Customer" or "You") agree to abide by these Terms. Please read these Terms carefully before placing an order.

​

2. Orders and Specifications:

  • All orders are subject to acceptance by Isaac's Embroidering Excellence.

  • Customers are responsible for providing accurate specifications, including design details, dimensions, materials, and any other relevant information.

  • Any changes to an order must be communicated in writing and may be subject to additional charges and/or delays.

​

3. Pricing and Payment:

  • Pricing for our services is determined based on factors such as design complexity, size, quantity, and type of item.

  • All prices are quoted in USD and are exclusive of applicable taxes unless otherwise stated.

  • Payment terms, including deposit requirements and payment methods, will be communicated upon order confirmation.

​

4. Turnaround Time:

  • While we strive to meet estimated completion times, turnaround times are not guaranteed and may vary based on order volume, complexity, and other factors.

  • Isaac's Embroidering Excellence will not be held liable for delays beyond our control, including but not limited to supply chain disruptions, equipment malfunctions, or unforeseen circumstances.

​

5. Intellectual Property:

  • Customers are responsible for ensuring they have the rights to reproduce any designs, logos, or intellectual property provided for embroidery.

  • Isaac's Embroidering Excellence reserves the right to refuse any order that may violate copyright, trademark, or other intellectual property rights.

​

6. Quality Assurance:

  • We uphold stringent quality standards and strive for customer satisfaction.

  • If an item does not meet agreed-upon specifications or is defective upon receipt, please notify us within 2 days for evaluation and potential remedy.

​

7. Limitation of Liability:

  • To the fullest extent permitted by law, Isaac's Embroidering Excellence shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to our services or these Terms.

  • Our liability, if any, shall be limited to the amount paid by the Customer for the specific services giving rise to the claim.

​

8. Amendments and Modifications:

  • Isaac's Embroidering Excellence reserves the right to modify, amend, or update these Terms at any time without prior notice.

  • Customers are encouraged to review these Terms periodically for any changes.

​

9. Governing Law and Dispute Resolution:

  • These Terms shall be governed by and construed in accordance with the laws of Saint Charles County, United States of America.

  • Any disputes arising out of or in connection with these Terms shall be resolved through arbitration or in the competent courts of Saint Charles County, United States of America, as determined by Isaac's Embroidering Excellence.

​

10. Contact Information:

For inquiries or concerns regarding these Terms & Conditions, please contact:

Isaac's Embroidering Excellence
Address: 4153 Bridge Hampton Dr. Saint Charles MO, 63304
Email: [email@email.com]
Phone: (636) 627-1340

bottom of page